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Gradix Support

Last updated: October 2026

Need help? Email [email protected] with your iPhone or iPad model, iOS version and app version. We usually reply within a few days.

Frequently asked questions

Is Gradix free?
Yes. Gradix is free, with no ads and no in-app purchases.

How do I create a study project?
In the app, “AI kit” gives you a template and the steps to ask ChatGPT or Claude to turn your notes into a project (the best results, especially with figures and formulas, have been seen with Claude and ChatGPT). Paste the result with “Paste project” or open the .gradix file. You can also build one by hand with the editor.

How do I import a .gradix file?
Open it from Files, Mail, Messages or AirDrop and choose Gradix, or use Import → File inside the app. If you already had the project, you can update it keeping your progress or create a separate copy.

The AI gave me a project with errors.
Gradix tells you what is wrong and generates a correction request you can paste into the same AI so it fixes it.

Where is my progress stored? Can I move it to a new device?
Only on your device (Gradix has no accounts or servers). To move a project to another device, export it and share it via AirDrop or Files; progress travels with a device backup.

Can I use it with several children?
Yes, with independent profiles. Deleting or editing is protected by a parental gate.

How do I delete a project or all my data?
From the project list (with the parental gate). Uninstalling the app removes everything.

Which languages are supported?
The app is in Spanish and English. Projects can be in any language.

I found a bug or have a suggestion.
Email us with a short description and, if you can, a screenshot. It helps a lot.

Privacy

See the Gradix Privacy Policy.